About Us

SD Tech Offers Customized Managed IT Services throughout DFW, Houston, San Antonio and Austin, Texas

What We're All About

At SD Tech, we want to be your go-to IT managed service provider. For over 20 years we have supported commercial and residential clients through our wide range of IT and business phone system services. While our company is small, we pride ourselves on our personalized service. And that approach has served us well, we hold an A+ rating from the Better Business Bureau as a result. Friendly, fast, convenient, and locally managed IT services are what we do best.

Microsoft Silver Partner

25+ Years of Experience

A+ Rating with BBB

Friendly Technicians

Fast Response Times

On-site Computer Repair

Remote Support

Same Day Service

Available After Hours

Services You Can Trust

Our services include VoIP System support, Microsoft Office 365 integration, Hosted Exchange Email, On-Site and Off-Site Backup support, New Construction Build-Outs, Cloud Solutions and Migration, Home Automation and Smart Cameras

We help you leverage the best solutions to keep your business on the cutting-edge of your industry. Whether you need help getting set up or if you have a computer emergency, you can count on us for phenomenal tech solutions fast. We even offer same day service throughout Austin, DFW, Houston, and San Antonio.

It’s our technicians’ top priority to give you a rock-solid IT infrastructure, so you can get back to focusing on your business. We look to eliminate technological hiccups no matter what form they take.

Our Mission

We Value Our Clients

Nothing is more important than our relationship with our clients, and we strive to maintain that relationship over the long-term. By developing innovative solutions that strengthen your business, we hope to continue to grow with you. From our on-site computer repairs to our full-scale remote support solutions, we make sure your managed IT services are always taken care of.

In today’s ever-evolving technology landscape, your business depends on IT systems. Hiring a professional company to manage your IT solutions is the only way to navigate through that landscape. At SD Tech, we have proudly served the area’s businesses by providing consistently reliable services.

We are committed to performing our services to the best result even when it’s not easy and might even take longer. To put it simply, we don’t cut corners. Our local offices and friendly technicians work tirelessly to secure your business. Depend on our team for superior, fast, and experienced business IT services throughout Texas’ largest metro areas.

Why Choose SD Tech?

Executive Team

Wes Ulmer

President and CEO

Visionary technology leader with 30+ years in IT and managed services, driving strategic growth and operational excellence nationwide.

Shane Mishler

Vice President and COO

Operational strategist and people-leader, overseeing seamless delivery of IT services, client experience, and project execution across all markets.

Business Development Team

Mike Wickham

Executive Sales Representative

Champions growth through strategic partnerships and new market expansion, consistently exceeding sales objectives.

Nicole McAlister

Business Development/Franchise Consultant

Forges and nurtures franchisee relationships, delivering training, consulting, and scalable growth frameworks.

Thad Taylor

Franchise Development Manager

Drives SD Tech’s franchise growth by building partner relationships with franchise brokers and engaging directly with franchisees.

Jordan Parker

Outbound Business Development

Proactively cultivates new client relationships, generating qualified leads and fueling the sales pipeline.

Administrative Support Team

Andrew Schaefer

Administrative Department Lead

Leads logistics, procurement, and service coordination, optimizing workflows from equipment orders to administrative delivery.

Payton Johnson

Administrative Assistant

Supports operations with a focus on detail-oriented task management and client communications.

Project and Installation Team

Will Stark

Project Manager/Pre-Sales Engineer

Designs and oversees structured wiring, networking, and tech build-outs, ensuring reliable and scalable client infrastructures.

Sung Hwang

Project Manager/Pre-Sales Engineer

Delivers structured wiring and IT support in pre-sales and project execution phases, with a focus on technical precision.

Julian Pardo

Installation Technician

Executes AV, low-voltage and network installations with reliability and professionalism.

Help Desk Team

Nikki Stark

Helpdesk Lead and Solutions Architect

Leads help desk operations while designing technical solutions that uphold service quality and client satisfaction.

Dan Flores

Directory of Technology

Dedicated on-site lead for Keller Williams Heritage, delivering day-to-day IT leadership and infrastructure support.

Lex Parsons

IT Support Technician

Deliver prompt technical support and troubleshoot network and system issues with client-first responsiveness.

Tony Velasquez

IT Support Technician

Deliver prompt technical support and troubleshoot network and system issues with client-first responsiveness.

Help Desk Team

Aaron De Lara

IT Support Technician

Deliver prompt technical support and troubleshoot network and system issues with client-first responsiveness.

Security and Facilities Team

Bryn Ulmer

Security Supervisor

Ensures operational safety and security across premises, with acute vigilance for potential risks (and snack opportunities!).