Technology is the livelihood for any business of the 21st Century. In today’s world, cutting edge technology is required to reach new customers and keep current customers engaged. Many companies rely heavily on this technology to automate their business and when working properly, it can increase productivity and profit margins. But when technology isn’t running efficiently, it can cause major headaches and negatively impact a business significantly. This can lead to loss of customers and cash flow.
Business owners are being forced to deal with unknown technology aspects of their business, distracting them from executing their business strategies, like hiring and marketing. As a result, businesses are increasingly turning to local technology service providers known as “Managed Service Providers” to manage the IT functions within their business. What is an MSP? Simply put, an MSP becomes or augments a company’s IT department. There are a number of benefits of utilizing an MSP such as SD Tech.
These are the 6 reasons profitable companies hire SD Tech:
- ONE POINT OF CONTACT
SD Tech will assist in troubleshooting and resolving all of your technical issues, including working directly with your internet service provider to quickly handle all of your concerns. - AVAILABILITY
What happens if your server crashes in the middle of the dinner rush? SD Tech has a team of highly trained professionals ready to make sure you’re covered seven days a week, 365 days a year. Business owners won’t have to worry about IT coverage in the event of holidays, sickness, vacations or pandemics. With phone access to a live technician, you have the peace of mind that an expert is a call away. - KNOWLEDGE
Your business benefits by having the most highly trained IT staff available, we’ve been in business since 2001. Most small to mid-sized businesses can find it difficult to keep an in-house IT manager paid a competitive wage, educated on the latest technologies, and challenged within their role. In the world of technology, staying on the cutting edge means a constant investment in technical training. Our MSP staff possesses a breadth of knowledge across the organization, allowing us to solve problems faster. With a wide array of experience and expertise, we are adopting and honing industry best practices on a daily basis. As a result, your business benefits by having the most highly trained IT staff available. - BUSINESS CONSULTING
We don’t just fix your system when it breaks, we become a strategic partner who leverages technology to make your business more successful. It means that when you work with SD Tech as your MSP, you are not only getting IT experts, you are also getting business consultants who can align technology and business strategy. - REDUCED RISK
Turnover is inevitable when it comes to staffing, and having in-house IT resources expose you to potential employee churn. If your IT manager is the only one who has the knowledge about your company’s network, what do you do if they walk out the door? With an MSP, IT employee turnover is eliminated. At SD Tech, we have been providing IT services for over 19 years. You can be guaranteed you will never have to hire or train another IT resource within your company. - COST EFFECTIVENESS
SD Tech provides all the services of an internal IT department for a fraction of the cost. Our simple pricing model gives you options to choose from, because we know business is not one size fits all. Additionally, we recommend technology that meets your business needs and not what’s “cool” or “bleeding edge”. We make sure every dollar spent on technology is in the best interest of the business long term.
Whether you’re looking for a short or long term solution for your business, SD Tech can help. As a business owner, what are the technology struggles you face daily? Please comment below and let us know.